Amplifying Quiet Voices: Challenges and Opportunities for Participatory Design at an Urban Scale
summary
A citywide participatory design program in Milton Keynes gathers 4,500 dialogues, ~100 online ideas and 30 competition applications, funds 13 funded projects with small grants (~£2–3k), and uses a custom community-mobilizers app plus an online platform. Outcomes are practical hyper-local fixes rather than grand tech visions; one prototype using Bluetooth beacons for indoor navigation fails due to interference with shop security. Key constraints are funding, technical skills, control of decision-making, who participates, and embedding work with the council.
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chapters (8)
- 0:00Introduction and context
- 2:33Milton Keynes smart city project
- 4:22Community engagement process
- 6:11Funded projects and examples
- 8:40Analysis of engagement success
- 10:27Challenges and opportunities
- 13:59Control and empowerment balance
- 15:24Q&A session
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