Playing with Streakiness in Online Games: How Players Perceive and React to Winning and Losing ...
summary
A social media analysis of League of Legends uses >700 forum threads and about 4,600 statements to show both winning and losing streaks harm player experience by creating a perceived loss of control tied to ranking and matchmaking. Players report anxiety, anger, and unfair ranks; the most common response is disengagement as primary coping (stop playing, take breaks) while others exploit perceived hot hands or adopt superstitions. Design implication: surface system signals or explain matchmaking to reduce frustration and conspiracy beliefs.
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chapters (9)
- 0:00Introduction to streaks
- 3:41Research questions on streaks
- 6:56Methodology and data collection
- 8:00Player reactions to losing streaks
- 9:27Player reactions to winning streaks
- 10:54Reasons behind streaks
- 13:07Player strategies to cope
- 14:36Key findings and implications
- 18:11Audience Q&A begins
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