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Conceptualizing Disagreement in Qualitative Coding

Talkat CHI 2018 · 2018-04-21..04-26· [developer-experience]
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name:Lu Gan
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Defines disagreement as divergence versus diversity in label distributions and builds two tree-based ranking metrics—a post-traversal metric (top-down) and an n-ary tree metric (bottom-up, aka energy/analytic). Evaluates both with 50 MTurk participants and a small expert PhD sample, using tables and visualizations; finds the n-ary metric matches human judgments better. Notes concrete pain: eight coders spent 8–10 weeks and still reached only ~5% resolution, motivating automated ranking.

AI-written summary · about

  1. 0:00Introduction to disagreement in coding
  2. 1:53What is disagreement in qualitative coding
  3. 3:22Limitations of current coding tools
  4. 4:49Human-centered approach to disagreement
  5. 6:12Top-down disagreement decomposition
  6. 8:42Bottom-up disagreement metric
  7. 10:28Comparing the two metrics
  8. 11:55Expert coder strategies
  9. 13:42Contributions and future work
  10. 15:30Q&A session
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