Learning from the Veg Box: Designing Unpredictability in Agency Delegation
summary
Eleven UK households (five existing subscribers, six new) take part in entry interviews, a two‑week WhatsApp photo diary and exit interviews to study unpredictable veg‑box deliveries. Findings show delegation is warranted by peace of mind, locality and health values, and by the box’s pleasant surprise; adaptation follows a spectrum from snacking to routine cooking to recipe overhaul. Concrete behaviors include spiralizing courgettes into “zoodles” and hiding disliked veg in soups. Design implications: support creativity with adaptive recipes, surface value comparisons, and enable mixed‑initiative transfers of agency.
AI-written summary · about
chapters (7)
- 0:00Introduction and motivation
- 3:57Why study veg box schemes
- 7:29Warranting delegation to unpredictability
- 11:02Supporting creativity in autonomous systems
- 13:08Supporting value calculation
- 14:32Conclusion and future work
- 15:39Q&A session
related talks
25mQ&A #1
29mQ&A #5
14mThe Bitter Layout or: How I Learned to Love the Model Picker
50mChoice is Overrated - Designing Products That Know What You Want Before You Do
27mApp-etite for Disruption
32mKeynote: Everywhere commerce
25mUnimaginable UX - A sneak-peek Into The Future of Design
30mGenerative modeling for recipe generation: Success stories