Share and Share Alike? Social Information and Interaction Style in Coordination of Shared Use
summary
Three custom interfaces for a shared office lighting system are deployed for 15 weeks over 22 luminaires, logging >1,000 interactions and 17 interviews; results show interaction style shapes coordination: the canvas tangible interface (central tokens) makes changes highly visible and raises perceived accountability — “walk of shame” behavior and more probing; the pointer remote (table remotes) supports quick restore and communal decisions; the floorplan app (personal device) hides actors and reduces verbal coordination. Designers can tune visibility, ownership, verification and retrievability to steer verbal communication, consideration and accountability.
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chapters (6)
- 0:00Introduction and motivation
- 3:17Study setup and interfaces
- 7:58Study design and data collection
- 9:02Coordination aspects findings
- 14:24Design implications and conclusion
- 16:21Q&A session
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