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Safety vs. Surveillance: What Children Have to Say about Mobile Apps for Parental Control

Talkat CHI 2018 · 2018-04-21..04-26· [privacy-and-compliance, ux-and-product-design]
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Analysis of 736 child reviews from 37 apps (scraped from 29,272 reviews) finds kids overwhelmingly dislike parental control apps, with 76% one-star ratings; 35% call them overly restrictive (blocking basic homework and phone use), 23% call them invasive of privacy and trust, many report battery drain, glitches, and workarounds, while 21% value SOS, addiction control, or negotiation features. Design recommendations are concrete: provide metadata instead of full disclosure, enable teen self-regulation, and build negotiation and reward mechanics rather than unilateral surveillance.

AI-written summary · about

  1. 0:00Introduction and research background
  2. 5:29Research questions and methodology
  3. 8:23Children's views on parental control apps
  4. 13:52Design implications and future directions
  5. 15:18Q&A session
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