Re-Making Places: HCI, 'Community Building' and Change
summary
An urban regeneration site deploys four digital travelling suitcases — physical boxes with prompt cards, a cube for choosing recipients, and a GSM phone + IVR to upload and play audio — that travel person-to-person for about a month; 35 stories collected and then curated onto a walking guide and site-linked access numbers. The material design boosts low-literacy participation, surfaces conflicts with housing authorities, sparks ownership disputes, fosters gifting and reflection, and yields richer qualitative engagement despite modest numeric reach.
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chapters (15)
- 0:00Introduction and context
- 1:11Urban renewal and social mixing
- 2:59Regeneration program details
- 4:23Initial engagement challenges
- 5:51Digital travelling suitcases design
- 7:39Suitcases in action and travel
- 9:11Community reflections and struggles
- 10:19Political context and assumptions
- 11:45Ownership and concerns
- 12:29Insights and HCI role
- 13:37Conclusion and implications
- 14:46Q&A: Suitcase design choice
- 15:30Q&A: Suitcase mediation role
- 16:37Q&A: Metrics of success
- 18:21Q&A: Stakeholders and audiences
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