Why Design Method Development is not Always Carried Out as User-Centered Design
summary
Researchers run two years of observations and interviews using snowball sampling and collect responses from 11 subjects (interviews, surveys, follow ups) and find that design-method creators rarely apply user-centered practices when crafting methods for others. Differences emerge between practitioners, researchers and hybrids, and many methods are recombinations of existing techniques. The paper argues method design is a meta-design process and recommends rigorous testing in context with real designers before claiming success.
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