Why That Nao? How Humans Adapt to a Conversational Humanoid Robot in Taking Turns-at-Talk
summary
Study records 13 participants playing charades with a Nao robot using video and multimodal conversation analysis and finds concrete behaviors: people rapidly shorten turns, pick simpler words and raise volume, using short, stressed keywords to be understood; 10 of 13 participants produce return greetings even when the robot cannot hear them. Turn-taking still breaks down with overlaps and long silences. Proposes two concrete fixes: program robot to listen at transition-relevance places and make utterances conditionally require responses.
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chapters (12)
- 0:00Introduction
- 0:40Why this study is relevant
- 1:36Background
- 2:29Turntaking
- 3:13Conditional Relevance
- 5:00The Study
- 6:03The Interaction
- 7:12The Robot
- 10:18Participants Adapt
- 14:46Transparency
- 15:46Suggestions
- 17:24Summary
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