~/talk

Towards Providing On-Demand Expert Support for Software Developers

on YouTube 17m
Talkat CHI 2016 · 2016-05-07..05-12· [developer-experience, ai-assisted-development]

speakers

name:Yan Chen
links:none on file
name:Steve Oney
links:none on file
name:Walter S. Lasecki
links:none on file

resources

video:https://youtu.be/1h1Otov-26c
slides:none on file

summary

Two lab studies define concrete requirements for on‑demand expert help: a five‑participant study finds four of five asked for task execution beyond Q&A and 82% context‑dependent requests, and a 24‑person remote pairing using Skype and JSBin surfaces six design needs including immediate responses and helpers’ desire to know coder background. A prototype with six features (text/voice request capture, automatic context packaging) is iterated with 11 participants and shows mixed gains but persistent communication breakdowns in 11 of 12 sessions.

AI-written summary · about

chapters (5)

  1. 0:00Start
  2. 0:24Why Do We Need an on-Demand Programming Support
  3. 0:50Current Programming Support
  4. 12:43Recap
  5. 14:03How To Best Motivate and Compensate Experts for Their Help

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