Syrian Refugees and Digital Health in Lebanon: Opportunities for Improving Antenatal Health
summary
Fieldwork with 59 Syrian refugee women across five informal tented settlements (each ~60–70 families) finds nearly universal mobile ownership, one local entrepreneur selling Wi‑Fi per settlement, and heavy use of WhatsApp voice notes because literacy and slow 3G block texting or calls. Women form strong peer networks around a trusted sheikah, avoid sending images, and report waiting five hours for five‑minute clinic visits or walking two hours while pregnant; prototypes (pictorial cards and a recorder) break when children grab them, and users ask for an appointment carpool system plus two‑way, culturally safe communication.
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chapters (8)
- 0:00Context and research background
- 1:52Methodology and field setting
- 3:28Fieldwork challenges
- 5:08Key findings on technology use
- 7:36Barriers to healthcare access
- 10:02Participant-driven solutions
- 12:02Design implications and future
- 14:50Q&A session
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