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Navigating Relationships and Boundaries: Concerns around ICT-uptake for Elderly People

Talkat CHI 2017 · 2017-05-06..05-11· [diversity-and-inclusion, ux-and-product-design]
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Three-year participatory design with about 15 elderly participants runs 70 biweekly workshops to teach tablets and build a neighborhood portal; major finding: initial fears (criminal scams, unwanted visibility, mail and advertising data collection) give way when people use technologies for meaningful activities. Design outcome: a tested group-visibility feature (share by house number) that participants adopt, showing that appropriation plus sustained social learning changes privacy norms and reduces embarrassment.

AI-written summary · about

  1. 0:00Introduction to project
  2. 1:09Project context and goals
  3. 3:57Privacy concerns in physical world
  4. 7:53Handling postal mail and boundaries
  5. 10:19Digital portal fears and trust
  6. 13:31Conclusion and research insights
  7. 14:59Q&A session
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