A Kaleidoscope of Languages: When and How Non-Native English Speakers Shift between English and ...
summary
A field study of three co-located R&D teams with 100+ hours of field observation and note, interview and chat-log data shows non-native English speakers repeatedly shift between English and their native language; shifts differ by context (informal face-to-face, formal meetings, instant messaging) and follow predictable patterns tied to grounding efficiency vs social inclusion. Shifts often solve technical grounding quickly but exclude peripheral participants; design takeaways: surface participant roles, prompt language choice, smooth transitions, and merge information scattered across language channels.
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chapters (18)
- 0:00Introduction
- 0:17Research Background
- 0:32Global Communication
- 1:10Traditional Scenario
- 2:03Reflection
- 3:50Research Questions
- 4:20Research Methodology
- 5:47Results
- 5:59Summary
- 6:57Informal Conversation
- 7:35Language Shifting
- 8:15Case 1 Technical Discussion
- 15:09Conclusion
- 15:32Future Work
- 15:42Future Design Work
- 16:28Questions Comments
- 17:45Three Types of Contacts
- 18:15Formal Meetings
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