Creating a Sociotechnical API: Designing City-Scale Community Engagement
summary
A city-scale community engagement physical playbook gets produced through co-design: a public “solution session” with 100+ attendees and a cross-sector committee that met 8–10 times generate concrete practices and an online action guide for city employees and residents. The method, called prefigurative design, translates messy local breakdowns into operational plays (storytelling, timelines, responsibility maps), the playbook launches publicly and collects feedback, and claims to increase engagement capacity and enable more relational, equitable civic interactions.
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chapters (4)
- 0:00Introduction and context
- 2:58Design process and workshops
- 8:11Prefigurative design approach
- 11:02Key takeaways and conclusion
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