Operationalizing Inclusive Design
summary
Intel reports a 21% adoption score and uses a practical playbook of eight plays to operationalize inclusive design: become a change agent, map your agency authority and autonomy, run a listening tour of 50+ people, pick a single high‑impact change, use a design maturity model to rate projects, build bite‑size resources (an inclusive card deck), set a big audacious goal with yearly metrics and repeat experiments while documenting artifacts for business continuity.
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chapters (10)
- 0:00The case for operationalizing
- 2:55Introduction to design ops
- 5:07Play 1: Becoming an agent
- 7:53Play 2: Understanding the 3As
- 13:04Play 3: Listening tours
- 19:14Play 4: Using a framework
- 23:44Play 5: Setting audacious goals
- 26:34Play 6: Focusing on impact
- 30:55Play 7 & 8: Tracking and grit
- 35:06Conclusion and Q&A
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