Microsoft Inclusive Design The Cognitive Model
summary
Microsoft releases a cognitive model that claims successful tasks require motivation ≥ cognitive load, backed by interviews with nearly 100 experts and people with cognitive disabilities. It defines five concrete demand types—learning, focus, decision making, recall, communication—and offers tools: cognition screeners for recruiting co‑creators, a cognition worksheet to map motivations→goals→tasks, and case studies (Visual Studio, telecom). The guidance prioritizes co‑creation and measurable mismatches to reduce real exclusion.
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chapters (10)
- 0:00Introduction to speaker
- 1:28Defining cognitive exclusion
- 4:04Building on existing tools
- 6:14The cognitive model framework
- 8:30The five cognitive areas
- 15:10Cognitive design strategies
- 25:45Deep dive into focus
- 34:02Co-creation strategies
- 36:25Resources for implementation
- 39:40Q&A and closing remarks
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