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Evaluating Digital Creativity Support To Improve Health-and-Safety in a Manufacturing Plant

Talkat CHI 2017 · 2017-05-06..05-11· [developer-experience]
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A tablet web app links to a server of ~10,000 past resolutions and uses a creative search plus three codified techniques — superheroes, creative clues, case-based search — to stimulate alternate fixes. Deployed 66 working days, it logs 115 app resolutions versus 119 baseline; expert ratings rise from mean novelty/usefulness ~2.44 to ~3.58, resolution length jumps from 5.6 to ~30 words, 80% finish within five minutes, and 40% of users who skip the techniques see no benefit.

AI-written summary · about

  1. 0:00Introduction and project overview
  2. 2:28Health and safety challenges in manufacturing
  3. 5:14Designing the risk-hunting app
  4. 8:08Creativity techniques in the tool
  5. 10:36Evaluating the app's effectiveness
  6. 13:23Quantitative results and findings
  7. 17:34Conclusions and future work
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