How Design-inclusive UXR Influenced the Integration of Project Activities: Three Design Cases ...
summary
The talk describes three Philips Design case studies (baby sleep, pregnancy, baby feeding) and shows how User Experience Research and design shifted from sequential roles to an integrated, design-inclusive UXR process. It names four project activities—identify, envision, enable, evaluate—and explains that teams merged these activities to study and iterate on design interventions in context over prolonged periods.
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