The Design Fictions of Philanthropic IT: Stuck Between an Imperfect Present and an Impossible Future
summary
Five product-centered case studies (five technologies, two shown here) analyze marketing texts and claim IT will fix philanthropy now by enabling 0–4 star rating decision-making and by offering a direct-giving platform described as a Kickstarter for the homeless. Charity Navigator changes its formula to keep simplicity while expanding allowed admin spending; Hand Up builds crowdfunding profiles verified by nonprofits and creates new intermediaries and overhead. These tools increase measurement and churn, prime donors with unrealistic expectations, and often undermine nonprofit capacity.
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chapters (7)
- 0:00Introduction to philanthropic IT design fictions
- 1:10Research background and paradox in sector
- 4:45Case study: Charity Navigator
- 8:22Case study: Hand Up startup
- 10:53Design fictions and impossible futures
- 14:45Implications for HCI community
- 16:30Q&A and acknowledgments
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