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Robotic Telepresence at Scale

on YouTube 16m
Talkat CHI 2017 · 2017-05-06..05-11· [robotics, ux-and-product-design]

speakers

name:Irene Rae
links:none on file
name:Carman Neustaedter
links:none on file

resources

video:https://youtu.be/cugSDE9sHxc
slides:none on file

summary

Study at CHI scales telepresence to 33 participants sharing 10 Beams across six days and ~3,700 attendees, revealing concrete breakdowns: remote users prioritize reaching sessions and pre-position robots, causing scheduling collisions and unreturned units; color personalization is ignored in favor of dock location; mismatched awareness leads to unreported collisions (10 local attendees say they were hit), growing pranks and vandalism, and frequent system-hopping. Design needs: better sensors, richer presence indicators, and smooth transitions to live streams.

AI-written summary · about

chapters (4)

  1. 0:00Introduction
  2. 4:13Methods
  3. 6:22Results
  4. 7:39Challenges

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