Engaging Customers Beyond Payments: Tickets, Transit, and Boarding Passes
summary
Google Pay Passes API shows concrete wins: Europcar reaches 90% digitization of loyalty cards with 70% of users refusing the plastic; Multikino cuts cinema check-in by four seconds and doubles month‑to‑month saves. Features include Assistant flight check‑in that returns a boarding pass, high‑priority notifications (three hours preflight) and push status updates, Maps integration to buy and top up transit myki, Gmail import of loyalty cards, web‑view passes for devices without the app, and upcoming dynamic rotating barcodes for fraud resistance.
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chapters (18)
- 0:00Introduction to Google Pay
- 1:30Beyond Payments
- 2:37Partner Success Stories
- 3:48Impact Metrics
- 5:56New Pass Features
- 7:13Flight Check-in Demo
- 10:21Notifications and Updates
- 12:23Transit Tickets
- 13:25Transit Ticket Demo
- 16:11Dynamic Barcodes
- 17:30Maps Integration Demo
- 20:45Gmail Pass Integration
- 22:34Loyalty Card Demo
- 24:13In-app Sign-up
- 25:20Passes Without App
- 27:15Recap of Features
- 29:11Best Practices
- 32:05Conclusion and Resources
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