Going Passwordless for Employees: Secure Modern Authentication at Work
summary
Accenture transitions 750,000 employees to passwordless and reaches 75–80% of 750,000 users using Windows Hello for Business, Microsoft Authenticator phone sign‑in, FIDO2 tokens for secure bays and temporary access passes for bootstrapping; AD passwords are replaced with 128‑bit random values and Entra (Azure AD) is required. The rollout fixes about 13,000 app configurations over three years (most taking 3–5 days), uses dashboards and self‑service, and reports the program as implemented and working.
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chapters (20)
- 0:00Introduction to passwordless
- 2:15The case for passwordless
- 5:45Security and user benefits
- 7:24What is passwordless
- 9:14Accenture's infrastructure
- 11:04The journey timeline
- 12:54Core technology pillars
- 14:06Implementation roadmap
- 15:31Authentication methods
- 18:31User conversion process
- 20:18Future steps and phishing
- 22:43User feedback and metrics
- 23:45Application challenges
- 25:00Discovery and remediation
- 28:31Managing exceptions
- 31:04Tooling and self-service
- 32:26Rollout methodology
- 34:36Change management strategy
- 36:41Key lessons learned
- 39:03Advice and Q&A
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