~/talk

Protecting Machine Identities: USPTO and Certificate Automation

Talkat RSA Conference 2024 · 2024-05-06..05-09· [security]
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slides:none on file

USPTO automates certificate lifecycle with Venafi TPP as its command center in Azure, discovering about 10,000 servers (85% found initially) and integrating with AWS, GCP, Okta, ServiceNow, QRadar, Splunk and Entrust plus an internal CA. Manual workflows took ~10 hours per certificate, causing eight incidents in 2022–23 and ~200 hours of outage; automation cuts annual operational cost from multi‑millions toward ~$50k, enables phased moves to 90‑day and then 30‑day certificates, and reached ~85% coverage after a year.

AI-written summary · about

  1. 0:00Introduction
  2. 1:46USPTO chose automation
  3. 3:12USPTO’s zero trust mandate
  4. 5:43Manual certificate risks
  5. 9:19Certificate lifecycle governance
  6. 13:13Technology and governance at USPTO
  7. 17:33Lessons from managing complexity
  8. 21:51Exception management and policy
  9. 25:28Overcoming adoption resistance
  10. 30:04Training for automation
  11. 33:01ROI of certificate automation
  12. 36:37Foundation for growth
  13. 38:06FY25 lifecycle plans
  14. 41:18Q&A
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