The user in the cultures of UX design and open source

" summary

Examines tensions between open source and UX design caused by different ideas of who the user is and how collaboration should work, contrasting open source’s developer-centric, stigmergic/bazaar coordination with design’s expert-driven, plan-and-execute approach. Describes how these cultural differences make collaborations difficult and proposes communication-focused techniques to make collaboration between developers and designers easier.

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