Delivering Bad News: Helping your Community Through a Rough Patch
summary
Covers the CentOS Linux shutdown announced Dec 8 and EOL set for Dec 31 next year, the community reaction (multiple forks and “two prominent” replacements plus several smaller projects), and concrete community-management tactics: always tell the truth, wear the right hat, refuse false promises, coordinate with PR before talking to press, and increase governance transparency (public board meetings, streamed discussions, moving processes upstream). Practical, experience‑based playbook for crisis handling.
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chapters (13)
- 0:00Introduction
- 2:33What you do when your community gets angry
- 3:20Remember which hat youre wearing
- 4:38Remember whose side youre on
- 5:44Community grief
- 7:44Youre on their side
- 9:21The community was right
- 11:21Talking to the press
- 14:37Which hat am I wearing
- 16:00Tell the truth
- 18:04Throwing someone under the bus
- 19:41Be brutally honest
- 22:09Questions
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