Connecting Communities and Business to Create Data-Driven Decisions
summary
Red Hat builds a Community Insights team that combines Cauldron (Grimoire Labs + Elasticsearch), Auger and a dormant Prospector to quantify community health for business decisions. They track time‑to‑first‑response, PR and issue volumes, backlog and seasonality, run audit‑style community report cards, and analyze ecosystems not just single repos. A clear example is an new issue creators spike Dec 2019 in the Auger community that prompts investigation; maintainers mostly keep up, letting teams assess risk and ROI.
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chapters (11)
- 0:00Intro
- 1:03Background
- 1:31Community Health
- 2:34Analytical rigor
- 5:45Tools
- 9:39Measuring impact
- 12:31Measuring community health
- 14:14Data science workflow
- 16:04Looking ahead
- 18:21Demo
- 23:07Questions
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