Setting up your Distributed (Global) Community Team for Success!
summary
Manages 24x7 global community teams using explicit backups, clear working hours and agendas, recorded one‑minute videos plus documentation for follow-the-sun handoffs, and monthly infographics to show progress. Uses visual timezone tools (World Clock, timezone.io), scheduling tools like Clockwise and Boomerang, Slack timezone display and Gmail working hours, Figma for graphics, Grammarly for tone, HighFive/StrengthsFinder for team roles. Launched internal user groups and a remote developer school, reaching 40 user groups in the first year.
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chapters (28)
- 0:00Introduction
- 1:48Communication is hard
- 3:15Everyone works the same way
- 4:47Dealing with time zones
- 5:43Making sure you are organized
- 7:42Giving too much information
- 9:10Sharing the data
- 11:10Working hours
- 12:11Clockwise
- 12:35Email Etiquette
- 13:16Boomerang
- 13:36Slack
- 14:33Accountability
- 14:55Backup
- 16:02Strengths
- 16:27TShape Team
- 17:05Distributed Learning Team
- 17:29Follow the Sun Strategy
- 18:05Training
- 19:03Team Spirit
- 19:18Office Hours
- 19:47Memes
- 20:41Andrea
- 21:36Making it Personal
- 22:13Kudo Board
- 22:36Communication is already hard
- 22:53Resources
- 32:01Distributed vs InPerson
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