Form community programs to make your job easier
summary
Claim: community programs can do parts of your job so you need fewer hires and reach new users. Actionable framework: talk to members and document their goals, list concrete contribution types (answer forums, translate docs, write tutorials, speak), map each to intrinsic motivations, build a reward feedback loop (approve solutions, public thanks, exec notes), supply templates and guides to remove blockers, pilot with one contributor, then scale into a low-maintenance program that measurably increases support and advocacy.
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chapters (11)
- 0:00Intro
- 0:36Background
- 1:34Networking group
- 2:24Neo4j
- 2:48Lets Talk Shop
- 5:15Shape of a Community
- 7:08Talk to your community members
- 10:23How can people contribute
- 12:44Reward system
- 16:03Extra tips
- 18:00shameless plug
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