Democratizing developer experience
summary
About 50 developer portals built informs the claim that APIs are going mainstream and require both technical and nontechnical paths: teams must enable docs-as-code for engineers and a CMS for business authors, or risk a month-long publish cycle. Examples include ABN AMRO using Drupal plus specs-first docs, TomTom and Visa mixing business landing pages with technical endpoints, and KBC exposing a QR code builder and widgets so shop owners can create integrations without code, pushing devportals toward low‑code/no‑code affordances.
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chapters (4)
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