Creating a Thriving Work Culture in a Remote World.
summary
Company culture moves from vague aspiration to measurable change: Sumo builds a social learning site called dojo, reaches roughly 1,000 users, records about 11,000 interactions and 83,000 completed pieces of content, and sees a jump from one-star to three-star in Best Company ratings with a 40% rise in training relevance. The platform is 77% user-created (77% user-generated), uses simple flags for bad content, spawns playlists and onboarding artifacts, and functions as a bottom-up culture engine.
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chapters (25)
- 0:00Sumo Digital's remote culture journey
- 2:40Three lenses for culture
- 3:23Personal story from Brazil
- 5:08Edgar Schein's culture layers
- 7:15Basic assumptions create magic
- 9:20Why join your company's tribe
- 10:44Hidden assumptions with five whys
- 12:34Pandemic's impact on new hires
- 13:38Sumo Digital's founding pillars
- 15:23Social learning platform launch
- 17:29Dojo as culture hub
- 19:58Culture drives tech success
- 21:01Teacher and learner roles
- 21:42Spotify playlists for culture
- 24:38Trust builds relationships
- 25:40Digital artifacts for onboarding
- 27:25Culture beats strategy
- 29:11Social learning beyond courses
- 31:20Future of remote work
- 32:30Q&A on hybrid working
- 36:38Cultural differences globally
- 38:29Trust versus operations
- 40:29Dojo challenges and reviews
- 42:34Outsourcers in culture
- 43:16Closing remarks
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