Trivially about the trivial
summary
A technical director from an IT outsourcing company reviews the company’s experience in outsourced system administration after three-plus years in the market. The talk covers practical lessons and internal evaluation of operations and lifecycle management for a startup-style service provider.
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chapters (9)
- 0:00Introduction
- 3:15Labor discipline problems
- 8:01Remote team objective
- 15:04Early automation attempts
- 20:44Reporting issues and embellishment
- 23:16Telegram bot 'Dyatel' as solution
- 33:17Electronic discipline tools
- 35:23Trust in remote teams
- 40:34Q&A
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