How to Build an Effective Corporate Knowledge Management System?
summary
Describes building an effective corporate knowledge management system (KMS): examines when investing in a KMS is rational versus cosmetic, identifies characteristics that make a KMS truly effective, and explains how well-designed KMSs can improve company performance. Discusses ownership, storage, and transfer of knowledge and practical ways to organize existing company knowledge and engage top employees in creating innovative knowledge assets.
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chapters (6)
- 0:00Introduction
- 2:14What is knowledge management
- 11:54Effective knowledge systems
- 20:08Knowledge system goals
- 29:05Managing company changes
- 36:24Q&A
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