How Cassidy.ai is building no-code tooling with Azure OpenAI Service

on YouTube ↗09m

" summary

Cassidy.ai uses Azure OpenAI Service and connectors to Confluence, Google Drive, Slack, Notion and Zendesk to let nontechnical users import company data into a knowledge base, build assistants that answer policy or support questions, and run no‑code automations with AI Workflows. A ticket prioritization workflow uses a Zendesk trigger, sentiment action and Slack alert as a concrete example. Users describe needs in plain language and Cassidy generates setup via a text-to-workflow or templates so thousands of companies can deploy custom automations.

AI-written summary · about

" chapters (6)

1. 0:00Introduction to Cassidy AI
2. 2:13Platform demo overview
3. 2:32Knowledge base and chat
4. 4:54Browser extension co-pilot
5. 5:07No-code AI workflows
6. 7:16Recap and key takeaways

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