Revolutionize Manufacturing with Copilot custom copilots in Teams
summary
Two manufacturing customers deploy Copilot plugin + Custom Copilot inside Teams to cut clicks and surface exact parts or procedures from tens of thousands of records; one connects Snowflake, SharePoint and ERP via an Azure Bot Service, Cognitive Search, Azure OpenAI pipeline and reports a working MVP in six months, the other ships TAMI (Textron Aviation Maintenance Intelligence) that ingests manuals with Azure Data Factory and Azure ML OCR, serves indexed 2D/3D citations from blob storage and reduces technician search time after a 3‑week POC and two months of testing.
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chapters (17)
- 0:00Copilot in manufacturing intro
- 2:22Johnson Controls product catalog
- 4:16Copilot and Teams search
- 6:03Johnson Controls Genie AI
- 6:45Development journey insights
- 8:54APIs and datasets selection
- 10:41Textron Aviation joins AI
- 12:47TAMI technician access
- 14:35TAMI demo in Teams
- 16:09TAMI benefits for Textron
- 17:57Development tools and platforms
- 18:38TAMI architecture deep dive
- 21:53POC to Teams timeline
- 23:17AI solution advice
- 24:02TAMI and AI future plans
- 24:44Custom Copilots shaping processes
- 25:26Closing and resources
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