Build AI-powered apps on the platform that runs Microsoft Teams and tour the

on YouTube ↗11m

" summary

Azure Communication Services is the same platform that runs Microsoft Teams and exposes single APIs for chat, email, SMS, WhatsApp, voice and video while letting apps call Azure AI models. It demos a click-to-call widget that connects website users to Teams agents with CRM popups, screen sharing, PowerPoint Live, live captions and deep voice suppression. Management shows Call Diagnostics with per-participant jitter/bitrate timelines and a Copilot assistant; sample TypeScript code is available at aka.ms/c2cbuild.

AI-written summary · about

" chapters (6)

1. 0:00Introduction to ACS
2. 0:45Core service capabilities
3. 2:21Click-to-call integration
4. 4:25Advanced calling features
5. 6:06Diagnostics and Co-pilot
6. 7:52Development and resources

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