~/talk

Developing Sophisticated Conversational Experiences w/ Microsoft AI Platform

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Shows building a working chatbot end-to-end using Power Virtual Agents that scrapes an FAQ page to auto-suggest topics, captures an e-mail and dietary restriction, and writes rows into Dataverse via a Power Automate flow. Demonstrates lazy variable evaluation, automatic trigger improvements from real conversations, deployment into Teams and web via iframe, and built-in analytics (engagement, resolution, escalation, CSAT). Also previews a unified canvas with editable code using Power Fx and confirms the demo actually stores data and appears in Teams.

AI-written summary · about

  1. 0:00Introduction to conversational AI
  2. 1:23Introduction to Power Virtual Agents
  3. 2:45Building a bot from scratch
  4. 5:36Configuring bot topics and triggers
  5. 9:14Refining bot interactions
  6. 12:00Backend integration and data storage
  7. 17:32Advanced data binding and API usage
  8. 20:16Testing and debugging flows
  9. 24:34Deployment and channel integration
  10. 27:39Security and authentication
  11. 32:26Analytics and bot monitoring
  12. 36:39Architecture and future roadmap
  13. 40:08Advanced development features
  14. 43:37Live demo and Q&A
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