~/talk

Using Power Virtual Agents to boost Microsoft Teams adoption

on YouTube 42m
Talkat Power Platform Virtual Conference 2021 · on Monday, 2021-03-15· [ai-assisted-development]

speaker

name:Carmen Ysewijn
links:none on file

resources

video:https://youtu.be/U1zh4mWZzsQ
slides:none on file

summary

A session showing how to build a Power Virtual Agents chatbot integrated in Microsoft Teams to answer common user questions and perform simple tasks inside the Teams app. It focuses on using Power Virtual Agents (part of the Power Platform) to increase Teams adoption by giving end users quick access to guidance and task automation.

AI-written summary · about

chapters (16)

  1. 0:00Introduction
  2. 1:06Change management for Teams
  3. 2:55Power Virtual Agents for onboarding
  4. 5:03Build a Power Virtual Agent
  5. 7:11Integrate with Teams
  6. 10:00Answer common questions
  7. 13:15Team creation flow with PVA
  8. 17:30Set up actions and outputs
  9. 21:03Handle responses and branching
  10. 25:47Team creation scenario
  11. 26:10Champion program for Teams
  12. 31:10Find champions by country and department
  13. 32:42Advanced filtering
  14. 37:30Debug and refine flow
  15. 40:47Improve with analytics
  16. 41:29Q&A

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