~/talk

Synthesising user testing insights with OSS tool teams

Talkat FOSDEM 2022 · on Saturday, 2022-02-05· at 14:00· D.design· [design-collaboration, developer-experience]

speakers

name:Eriol Fox
website:https://erioldoesdesign.github.io/
name:Kelsey Smith
x:klsyjnn

resources

video:https://video.fosdem.org/2022/D.design/osd_synthesising_user_testing_insights_with_oss_tool_teams.mp4
slides:none on file

summary

Describes how the USABLE team helps open source software (OSS) tool teams turn raw user testing and usability-testing data into actionable insights. Covers their published resources and a repeatable synthesis process that links user feedback to issue backlogs, brings community members up to speed, and includes filmed clips of a previous collaborative synthesis session showing why, when, and how to perform the work.

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