Design Week: Drop Everything and Prioritize the Experience
summary
Squarespace runs a week where every product team stops planned work to elevate end-to-end experience using a two-hour bug bash that surfaces over 1,000 tickets in two hours, designers mock up fixes ahead (~20% time), teams prioritize a backlog, and cross-functional squads implement changes. The experiment ships 150 improvements in five days—mobile CMS fixes, single‑page menu hiding, accessibility contrast, bulk‑edit UX, new product layouts—and the playbook lives at designweek.squarespace.com.
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chapters (11)
- 0:00Introductions
- 2:25Core Offering: Premium Design
- 3:22Background
- 4:11Environment + Great Design
- 6:52Product Integrity
- 8:00Design Week 2021: How it worked
- 10:10Examples of product improvement
- 13:38Key Learnings
- 15:04Try Design Week for yourself
- 16:41designweek.squarespace.com
- 17:30Closing
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