SWARMing into Action
summary
A programme evolves a 6,000-person telco into a connectivity platform that already serves ~370 million customers, peaks at ~1M activations/day, handles ~10 billion network events/day and ~2M billing transactions/sec. Work proceeds by visualize-stabilize-optimize cycles, measuring lead time from concept to cash, running Theory of Constraints experiments, and using six streams with paired internal/external leads (people, value flow, engineering, product, org design, leadership) plus exec sponsors and shadow juniors. Outcome: a resilient, scalable platform and growing internal capability.
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chapters (10)
- 0:00Introduction
- 10:29India
- 15:48Reliance Industries
- 20:54Initial Assessment TM
- 21:28Dr Stefano
- 23:02Two questions
- 26:42Program structure
- 29:40Creating value
- 36:36How does it work
- 39:18Things Im learning
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