Employee Experience: the New Normal in HR
summary
How personalized employee experiences driven by technology and design can boost engagement and business outcomes. The talk covers using people-centered tech and data (people analytics) to create positive, memorable employee experiences that improve organizational results.
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chapters (12)
- 0:00Start
- 0:25Employee Experience
- 1:41Customer Experience
- 2:54Employee Experience
- 5:19Evolution of Marketing
- 10:43Evolution of HR
- 14:28Analytics
- 15:49Agile & Service Design
- 17:25Continuous Listening
- 18:23Teams / Squads
- 20:20Business Language
- 21:07Business Language
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