AI: your enemy or your ally
summary
A case study of Prisma Medios de Pago’s intelligent automation program using RPA combined with machine learning and virtual assistants. It describes a Centre of Excellence running two‑week agile sprints to automate about 1,000,000 transactions in five months, achieving ~2.5x output scaling per sprint and ~30% efficiency gains. Implementation details include document classification for unstructured inputs, reusable components, a CMDB to track bots, and a maintenance plan for UI changes.
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chapters (8)
- 0:00Introduction
- 3:13Employment impact and change
- 5:19Intelligent automation techniques
- 9:13Prima Medios de Pago IPA project
- 13:56Process discovery methodology
- 15:42Project results and implementation
- 19:40AI as business ally
- 21:04Q&A
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