Usability Testing is easier than you think
summary
Usability testing focuses on concrete fixes: recruit representative participants (pay ~€100), run remote sessions with the think‑aloud protocol, record and transcribe with Fireflies.ai, and map issues on Miro to prioritize changes. Short rounds of testing with five users typically reveal ~85% of problems. Write neutral tasks (wording matters), avoid internal bias by not using builders as testers, combine findability/usability tasks, and use WhatsApp screen share for mobile — iterate and retest.
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chapters (8)
- 0:00Introduction
- 7:50Why qualitative testing matters
- 13:10Usability vs user testing
- 19:50Research questions for testing
- 26:54Facilitating tests effectively
- 36:03Analyzing results
- 41:59Key takeaways
- 43:02Q&A
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