TIMING OF USABILITY TESTS
summary
Claims that timing changes outcomes: crowd testing via Tes Birds and moderated interviews finds different fixes at concept, prototype, UAT and production stages. Work with ~40 companies on 150–160 projects shows concept tests avoid big rewrites, prototype tests catch UI color and labeling confusions, UAT yields small wording fixes, and production tests surface architectural problems like Trophy Hunter reporting irrelevant alerts. Methods include competitor comparisons, short videos and screenshots, leading to specific change requests and a prioritized roadmap rather than vague recommendations.
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chapters (9)
- 0:00Introduction
- 1:05Why is user experience important
- 2:54Why is user experience difficult
- 5:06Double identity
- 9:13Project steps
- 15:04Prototype phase
- 18:08Production phase
- 20:25Summary
- 22:08Questions
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