Usability Testing is not Rocket Science!
summary
Argues that usability testing works with simple setups not expensive labs, moves testing into the wild (cafes, users’ homes), and uses video capture, time‑on‑task, eye‑tracking and even EEG but warns those measures mislead. Claims five to ten users usually surface the actionable issues, distinguishes formative vs summative evaluation, and says automation and scripts fail for human feedback — don't automate usability. Gives concrete examples: a smart closet that breaks metric assumptions and mobile privacy/fat‑finger failures that require observation and heuristic inspection.
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chapters (5)
- 0:00Start
- 5:34Post Stage
- 8:56Usability Testing Is Hard
- 16:30Where Do Users Look at
- 17:57Eye Tracking Output
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