Moving from Feedback to Feedforward
summary
Workshop argues that shifting from past-focused feedback to future-focused feedforward reduces defensiveness and produces actionable next steps. Compares SBI, OILS and CLEAN feedback, cites Marshall Goldsmith and Joe Hirsch, and warns about 824 million U.S. work hours spent on annual reviews. Uses Zoom breakout rooms and Troika Consulting rounds (1/2/4/1 minutes) with a muted and turned back listening technique. Groups report feeling less judged, getting concrete next-step suggestions, and planning to repeat the exercise.
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chapters (7)
- 0:00Start
- 10:55WHAT IS THE VALUE OF FEEDBACK?
- 14:04PRODUCT FEEDBACK
- 16:05SOFTWARE DEVELOPMENT FEEDBACK
- 21:37WE SWIM IN AN OCEAN OF FEEDBACK
- 34:37FEEDFORWARD
- 35:54PRACTICE TIME
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