Outcome Not Output
summary
The talk argues that delivering working code and following agile practices (user stories, cross-team collaboration) isn’t enough to guarantee project success; instead it emphasizes Lean UX’s core principle “outcome, not output.” It reviews practical practices the presenter found most effective for managing risks and uncertainties in software projects, focusing on measuring and prioritizing outcomes over merely producing features and on respecting people and interactions across teams.
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chapters (16)
- 0:00Introduction
- 1:13Waterfall to agile methods
- 2:58Classical user story problems
- 7:57UX vs stakeholder
- 10:01User-centered development
- 12:06Zero Sprint approach
- 17:26Cross-functional teams
- 24:12Silos risks and leadership
- 26:43Colocation and collaboration
- 27:03Artifacts and proto-people
- 31:35Wireframes and UX coherence
- 32:57Common language and docs
- 35:05Specifications by example
- 37:53Automated regression tests
- 39:19Feature purpose
- 40:40Outcome vs output
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