Discussion Panel
summary
Panel argues that frozen bureaucracy and a deployment bottleneck stop value regardless of development practices and that middle management “permafrost” can wait out visionary CEOs — one bank example has ~500–600 managers undermining change. Claims include transformations taking up to 5 years, quick-fix frameworks often revert within 18 months, and cultural shifts follow small experiments and visible wins (try allocating ~10% of velocity to improvement). Leadership needs coaching skills, psychological safety and facilitation, not top-down edicts.
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