Migration
summary
Localization Lab builds refugee-facing systems by doing ethnographic research, usability testing and localization with recently arrived refugees rather than designing then testing. Practical wins include an Arabic/Farsi phone-number GPS check-in system on Lesbos that records zero casualties, mesh peer-to-peer networks used in Red Hook during Hurricane Sandy, and tapping Facebook and WhatsApp groups as data channels. Failures include English/French-only sitreps and unarchived info that leave people vulnerable to smugglers and a looming displacement of a third of a million.
AI-written summary · about
chapters (7)
- 0:00Introduction and background
- 1:15User-centered design
- 3:32Community trust and networks
- 5:47Designing for specific needs
- 6:58Lessons from case studies
- 8:38The information gap
- 11:02Empowerment through access
related talks
51mUX research and ethnographic design for humanitarian technology
56mUX research and Ethnographic design for humanitarian technology
32mDesigning for vulnerable groups
14mDesigning for 1.2 Billion People
16mBuild bridges, not walls – Design for users across cultures
20mRe-Making Places: HCI, 'Community Building' and Change
31mBuild bridges, not walls - Design for users across cultures
44mBuild bridges, not walls—Design for users across cultures