Online Harassment
summary
Two years of digital ethnography on Gamergate across Reddit, 4chan, Twitter, Instagram and Facebook and ~40 user interviews show much harassment arises from platform design rather than speech alone. Named behaviors include hate retweet and dog pile; concrete proposals include per-post privacy, filters that block accounts under a set age or follower count, and a friends-of-friends reply setting. A Chrome extension prototype built with a Google engineer implements many filters; Instagram already ships simple keyword filtering, but the full per-post controls remain experimental.
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chapters (16)
- 0:00Introduction
- 1:20Who is Caroline
- 3:20Messaging and social media
- 7:03Can Twitter exist
- 7:28Can social media exist
- 8:06Example of harassment
- 10:34Hate retweets
- 13:41Design Thinking
- 14:30Why would someone remove the photo
- 15:07What if this was a radio dial
- 15:25What if this happened
- 16:59Public and private conversations
- 18:55Filtering options
- 20:23Design problem
- 20:51Filters
- 21:14Takeaway
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